Return Policy

All eligible items purchased from Deadterps.com may be returned within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and with all original tags and packaging. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. A restocking fee may apply for certain items; details will be provided at the time of return. Please contact customer service at Deadterps@gmail.com for return instructions.

Shipping Policy

Thank you for shopping with us! Here’s what you need to know about our shipping process:

- Processing Time: Once your order is placed, please allow us 3-5 business days to prepare and package your jewelry for shipment. We want to make sure everything is perfect!

- Shipping Methods: We offer standard and expedited shipping options at checkout. You can choose the one that best suits your needs.

- Shipping Rates: Shipping costs will be calculated at checkout based on your location and the shipping method selected.

- Delivery Times: Once your order is shipped, delivery times will vary based on your location and the shipping method chosen. Typically, standard shipping takes 5-7 business days, while expedited shipping may take 2-3 business days.

- Tracking Your Order: After your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey!